Our services
Everything from a single source – from advice to service. Personal, expert and straight from the manufacturer.
At CREAMETAL you get not only innovative machines and workshop solutions, but the service to match. From personal advice through demonstrations and commissioning to maintenance, repairs and spare parts, we are with you throughout the entire life cycle of your machine. We also design and build special-purpose machines and custom-made solutions – perfectly tailored to your needs.
As the manufacturer, we know our products down to the last detail and support you with hands-on advice, short response times and expert support. Our aim is for you to get the full potential out of your CREAMETAL solution and to work efficiently, precisely and economically for years to come.
Support & Service
Does your machine need troubleshooting or maintenance?
Whether it is a technical fault or scheduled maintenance, we are here for you – fast, reliable and with the know-how needed to get your machine running perfectly again.
Our service technician Jürg Schlechten looks after the maintenance and servicing of your CREA machine. For questions and to arrange an appointment, please contact:
Jürg Schlechten
schlechten@creametal.ch
+41 31 310 18 82
We also offer virtual support by video call. Book your support appointment here:
Mario Weber
weber@creametal.ch
+41 31 310 18 81
Do you have a general support question about CREAMETAL or one of our products?
You can reach us by phone at the following times:
Mon. - Fri.: 07:30-12:00 / 13:00-17:00
support@creametal.ch
+41 31 310 18 88
Custom-made solutions
Do you have a specific idea for a machine?
Get in touch and tell us about your requirements and ideas. Together we develop a first prototype. Once you are happy with it, we move on to final production.
Our Head of Development, Reto Gasser, looks forward to hearing from you:
Reto Gasser
gasser@creametal.ch
+41 31 310 18 82